Event Security Management covers crowd management and stewarding security services.

Crowd Management

The McKenzie Arnold Group Crowd Management Team has been responsible for planning, implementing, delivering and reviewing all parts of the crowd management process at high profile and international events across the UK.

The McKenzie Arnold Group has delivered more than 1600 security officers, traffic marshals and stewards over a single weekend at 14 different locations.

McKenzie Arnold Crowd Management delivers at:

  • International Motor-Racing Events
  • Live Music Festivals
  • Concerts
  • Film Premieres
  • Product Launches
  • Exhibitions
  • Exhibitions
  • Carnivals
  • Airshows
  • Parties
  • Public Spaces
  • Sporting Occasions

Our consultative approach has been designed specifically to produce a complete integrated event plan that corresponds with the aims and objectives of the client.

We achieve this through the culmination of planning by all the individual organisations and agencies involved in the event, and collaboration with the safety advisory group. In this, we consider many factors, including required staff numbers, reduction of police officers and staff welfare.

Upon completion of this crowd management plan, we communicate to all team members through training and presentations. This is to ensure that every staff member at each event is fully briefed on their individual roles relating to ingress and egress, how to manage evacuations and crowd safety.

Stewarding Security Services

Stewards are professional people with spectator safety qualifications who are often the first and last people that your visitors see at your event.

Our stewards are an integral part of the event experience and are charged with ensuring visitors’ have a positive experience. The role of the steward varies, with health and safety at the forefront of every duty.

McKenzie Arnold Steward Teams undertake the following roles:

  • Meet and Greet
  • Ushering
  • Marshals
  • Qualified First Aiders
  • Ticket Sellers
  • Car Parkers
  • Wayfinders
  • Hospitality
  • Promotions Teams

Our event stewards are approachable, customer focused and friendly with excellent communications skills.

Their training by our own training company ensures that they have developed meet and greet skills, giving a full customer centric approach. Our professional teams also focus on their presentation and accountability and have studied for a wide range of industry qualifications:

  • NVQ Spectator Safety and Crowd Management
  • Customer Excellence
  • Communication Skills
  • Problem Solving
  • First Aid

Our team leaders closely manage all steward team members. Our teams will be smartly presented, with appropriate uniforms and PPE equipment at all times.

We have solutions for your every need.

We can provide, visitor management, security and stewarding for all events, event design and production, budget planning, venue selection, guest registration management, staffing needs, entertainment and more.

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